Complaints

If you are unhappy with work carried out for you, raise the concern with the person responsible for your matter using the details in your engagement letter.

What to include

Tell us which matter you are referring to, what happened and what outcome you are seeking. Do not post confidential matter information on social media or in a public review.

Reviewing a concern

Your engagement terms will identify the responsible provider, the complaints contact and the review process. Any applicable external review or escalation arrangements will be explained there.

Website enquiries

Online enquiries are not currently available. Contact details and the full service complaints procedure will be confirmed before this website begins accepting requests.